- Upgrade the controller to 5.5.1C.0 firmware.
- Once the upgrade is complete login to the controller, and make sure that all the APs have come to the connected state.
- Customer must wait for at least 10 minutes after all APs have come to connected state.
- After waiting for 10 minutes, upgrade the controller to 6.5.1.11 firmware.
- Once the upgrade is complete login to the controller and make sure all the APs have come to connected state, clients were able to connect to the network, and the controller network is up and running.
- MU-MIMO performance will work optimally with 1x1 MU-MIMO clients.
- WAC740 AP boot up process fails, if we connect the Console cable first and then connect POE Cable.
- When WAC740 works in AirQual mode, it does not support client connectivity.
- When AP is in sniffing mode, it does not support client connectivity.
- It is advised to save radius Profiles on the Wi-Fi clients for quick connection and data path.
- Bluetooth interference might get detected as Microwave Oven and 2.4GHz digital Cordless phone interference as Bluetooth, for some of the devices.
- Do not add /manage Access Points on the secondary controller when the master is down.
- Neighbor clients page does not show neighbor clients, when only 11ac APs are managed.
- AirQual AP might take long time to detect Bluetooth interference in open environment.
- If a AP is in non-default management vlan, it will not fall back to default IP (192.168.0.160) if there are no dhcp servers.
- If Internal USB logging is enabled, please make sure you disable the internal syslog features before unmounting the USB.
- DFS channel support is unavailable on WAC740 AP.
- Multicast rate limiting is not supported in WAC740/WAC730/WAC720 AP.
- For Captive portal account name please do not use spaces in between.
- For WAC740 1Gig Ethernet port will not be enabled till LAG is enabled from AP UI/Controller UI.
- WAC740 AP Doesn't Reflects the Correct powers "af" & "at" while connected to the Switch GS752TP.
- Usage graphs issues.
- The Usage representation in graphs are not correct for more than 1Gb usage as the graphs represent as 1 K MB.
- SSID Usage graph displays wrong SSID.
- After Controller Reboot usage graph per AP and per SSID are out of synchronization.
- Monitor network page is not displaying Consolidated usage graph in stack setup.
- SSID usage graph shows old SSID usage which is not active.
- Difference seen between AP usage and SSID usage graph for respective AP's though each AP is associated to 1 SSID.
- Download and extract the new software to a convenient place such as your desktop.
- Log into the WC9500
- Read the below Caveats, if the upgrade is from a lower major release
- Select Maintenance > Upgrade from the main/submenu.
- In the Firmware Upgrade section, select Local File and click Browse.
- Locate the downloaded file and click Apply.
- This will start the software upgrade to your WC9500. This may take some time. Do not interrupt the upgrade process.
- At the conclusion of the upgrade, WC9500 will reboot automatically.
Before you consider downloading this firmware, go to the system information page of the router and make sure that the currently installed version isn’t either newer or matching this release.
Due to the large variety of router models and different methods for upgrading the device, it is highly recommended that you read and, above all, understand the installation steps before you apply the new firmware, even if you are a power user.
In theory, these steps shouldn’t be much of a hassle for anyone, because manufacturers try to make them as easy as possible, even if they don’t always succeed. Basically, you must upload the new firmware to the router through its administration page and allow it to upgrade.
If you install a new version, you can expect increased security levels, different vulnerability issues to be resolved, improved overall performance and transfer speeds, enhanced compatibility with other devices, added support for newly developed technologies, as well as several other changes.
If you’re looking for certain safety measures, remember that it would be best if you perform the upload using an Ethernet cable rather than a wireless connection, which can be interrupted easily. Also, make sure you don’t power off the router or use its buttons during the installation, if you wish avoid any malfunctions.
If this firmware meets your current needs, get the desired version and apply it to your router unit; if not, check with our website as often as possible so that you don’t miss the update that will improve your device.
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