Lexmark MS822 MFP Firmware 221.214

New Features:

- Enable Lexmark Cloud Bridge Solution Agent on CS53x Series devices and their equivalents (CSNGV firmware versions)
- Add/modify EULA URL in firmware update messages for all supported models listed in this document.

Security Issues Addressed:

- Various security improvements

Field Issues Addressed and Other Improvements:

- Improve toner level reporting and sleep/wake responsiveness for MS53x/MS63x/MX53x/MX632 Series devices and their equivalents (MSNSN, MSTSN, MXNSN, and MXTSN firmware versions)
- Fix for an issue where Cloud Connector profiles such as Google Drive intermittently disappear from the printer’s operator panel on 2.8” panel devices only SNMP improvements
- Fix for an incorrect print output when printing certain types of PDF files
- Fix mishandling of PCL5 macros in certain scenarios
- Adjust left margin for any width above 12 inches for CX93x/94x MFPs
- Add support for Prescribe's Unit Of Measurement per dots (UOM) command
- Enable duplex bottom margin adjustment on MS521 devices and their equivalents (MSNGM firmware version)
- Add support for additional media sizes to Prescribe's Set Paper SiZe (SPSZ) command
- Fix for PDF Error 141 when printing certain types of PDF files
- Improve Cloud Services Enrollment Messaging
- Fix for an issue where the “Check for Updates” button under Firmware Updates on the device op panel sometimes showed an older version than what was currently available
- Fix for an issue where CS/CX82x and CX860 devices and their equivalents booted to recovery mode after firmware update if coming directly from FW7.x or earlier (CSTPP and CXTPP firmware versions)
- Performance improvements for Scan Center scan to network workflows utilizing VPN

Fixes for known issues in 221.204 release:

- A registration shift of 1-2mm may be seen in certain scenarios when copying on the following models (CXTGV firmware version)
- Duplex printing from the manual feeder for the following models may encounter a 231.03 jam error (CSNZJ, CSTZJ, CXNZJ, CXTZJ, CSNGV, CSTGV, and CXTGV firmware versions)

Fixes for multiple sources of 900 errors, some causes include:

- 900 error @PROCESS /opt/pbis/sbin/lwcertd only when connected to network
- 900 errors when scanning
- 900 fax service error with etherFAX setup and sending fax to non-etherFAX numbers
- Usability improvements:
- Allow device to post an error message on the panel if attempting to print a Bookmark of XPS file type on a device that does not support XPS printing
- Performance improvement for Address Book loading on operator panel
- Fix for an issue where some “help” videos are unable to play on the device operator panel
- Multiple translations improvements

Known issues:

- Intermittent network connection drops in certain network environments when using 802.1x protocol. If experiencing this error, contact TSC for a newer release of firmware to address this issue.

Firmware upgrade warning:

- It may take up to 20 minutes to update devices to FW7 code if the code level currently on the device is FW2 or FW3 based
- This is a one-time issue transitioning the device from FW2 or FW3 to FW7
- To know if the device is currently running FW2 or FW3 based code, check the firmware version on the device. FW2 and FW3 based code will have the following version format: ATL.03x.yyy or ATL.02x.yyy, CB.03x.yyy or CB.02x.yyy, PP.03x.yyy or PP.02x.yyy, YK.03x.yyy or YK.02x.yyy

Firmware downgrade warning:

- Devices manufactured with xxxxx.080.001 or newer firmware cannot have firmware downgraded below the manufactured level
- For all other devices, it is strongly recommended that a firmware downgrade is NOT performed
- Downgrading firmware from newer major firmware ECs to older major firmware ECs will result in the loss of Apps, Security Features, and Settings.
- Contact Lexmark Technical Support and see KB Article SO8017 for more information on the impacts of downgrading.
- Ensure the firmware you download is the correct one for the product you have

Understanding firmware nomenclature:

Beginning with FW4, firmware versions are named in the pattern ABCDD.xxy.zzz where:
- A tells whether the printer is Mono or Color (M = mono, C = color)
- B tells whether the printer is Single or Multi function (S = single function printer (SFP), X = multi function printer (MFP))
- C tells whether the UI is a touch screen, non-touch or “lite feature set” (T = touch screen, 4.3” or larger screen, N = non-touch screen and non-lite, L = lite )
- DD tells the model family
- xx tells the major firmware EC version, while y tells the minor firmware EC version (050 = FW5.0, 051 = FW5.1, etc)
- zzz tells the release number within that firmware EC
- FW2 or FW3 firmware versions are named in the pattern DD.xxy.zzz using the same mapping as above. However, the DD model families used on FW2 and FW3 were changed on FW4 and newer: ATL on FW2 and FW3 becomes AT on FW4 and newer, CB on FW2 and FW3 becomes AT on FW4 and newer, YK on FW2 and FW3 becomes PP on FW4 and newer
- Ensure the firmware you download is the correct one for the product you have 

About Printer and Scanner Firmware:

Before you even consider installing this firmware, go to the system information page of the device and make sure that the version currently installed on it isn't newer or matching this one.

If you upgrade to this build, imaging devices can get printing and scanning quality improvements, new options added to the setup menu, feature enhancements, various fixes, as well as several other changes that can boost stability.

Considering the large number of devices and manufacturers, as well as the wide variety of methods for upgrading imaging units, we recommend that you read the installation steps and initiate a firmware update process only when you have familiarized yourself with the procedure.

In addition to that, it would be best if you perform this task in a steady power environment such as the one ensured by a UPS unit. Also, make sure you don't power off the imaging device or use its buttons during the installation, in order to avoid any malfunctions.

Therefore, if you intend to apply this version, click the download button, and install the package. Remember to check with our website as often as possible so that you don't miss a single new release.